Frequently Asked Questions
Everything you need to know about your marine equipment and orders.
How long does shipping take for marine supplies?
Most in-stock items ship within 1-2 business days. Delivery times vary by location, but standard ground shipping typically arrives within 3-7 business days.
Do you offer international shipping for boat parts?
Yes, we ship to many international destinations. Shipping costs and import duties are calculated at checkout based on the destination country and package weight.
What is your return policy for electronics and hardware?
Items can be returned within 30 days of purchase provided they are in original, unopened packaging. Please note that some electronic charts and custom-cut lines may be non-returnable.
Can I track my order once it has been placed?
Once your order is processed and shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.
Are the products sold on Freeport Marine Supply covered by warranty?
All products are covered by their respective manufacturer's warranties. We are happy to assist you with documentation or contact information for warranty claims.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.